wesupplier@hotmail.com

21cnreplcias@gmail.com


FAQ

 

1. I want to order at our web, how to start the first step?
You only need to select the products you like, then click "BUY NOW" product back on it,the system will give you prompt, simple and safe and fast service.


2. Cash on delivery does it support?
For all the orders, FULL prepayment is required. Details to view (http://www.gladtoshop.com/page.html?id=14). When you generated orders, you can choose to pay third-party platforms, online payments, bank transfer / remittance payment way.Method of payment, please see: Payment


3. How do I know the progress of my order delivery?
After order,will be shipped promptly,the system notify will be sent to your mailbox. If you want to check the progress of specific orders for delivery, please log in to your choice of query interface, express the company's Web site, enter your tracking number for inquiries.


4. When will I receive orders?
Under the current cooperation provided by the courier service, arrival time is usually 3-5 working days. Currently  cooperation Express can provide telephone, Internet order tracking service, you can easily know the specific delivery schedule.


5. If  want to return, replacement, how can I do?
As long as you meet our returns standards, please feel free to contact us and we will provide you with a reasonable return policy services. We offer a 100% satisfaction guarantee. We will refund 100% of your money within 14 days if the item you receive is not as described or is significantly different from the statements made in the description. Item must be in their original condition, no worn , or altered. We will refund less 20% price of item for restocking when items are returned for any other reason. Shipping and handing paid is non-refundable.


6. Why do I put items into the shopping cart page after the show before the price of inconsistency?
Commodity prices may be adjusted with the market and seasonal changes in the appropriate, we will promptly update, but in case of the revised page does not sync but this happens, this time to the price of the cart standard.


7. I'd like a friend to buy, how should fill in order information?
Just fill in your information to a friend consignee information, and then select an appropriate payment method on it.


8. Treatment after the arrival of goods sold?
Out of stock you purchased goods arrive,customer service will notify you the first time, you can choose to re-order or please call center staff to help you re-confirm the order.


9. Description of the error on the commodity price?
1) All data are due to website maintenance labor input,catalog of goods in a small part of the pricing errors may occur the phenomenon.price caused by the negligence of the right of errors have changed;
2) On receipt of your order,website system will automatically send the confirmation letter, but choose whether to retain the right to accept your order, we will contact you to confirm whether to accept orders.
3) If you mis-pricing of goods purchased, we will follow the following principles:
a. If the actual price of a commodity below the price of our mistakes, that is the shot in the actual price of your goods, we will follow the lower the actual price you sell, deliver the goods, and return the difference.
b. If the actual price of a commodity price higher than our mistakes, that is lower than the actual price of goods by auction, we will contact you before delivery, modify the price, cancel the order or with your consultation.
c. in case of commodity prices for the 0:00, please be sure not photographed and payment system that is very likely that our system errors, commodity prices, the order of 0 the first time we will contact you to close the order, not fat goods.


10.About Dropship 
gladtoshop.com offers dropship to their registered customers at no extra charge. This service allows you to create a specialized online store and stock it with a vast range of products. Your online store might focus on sport goods but you may decide on supplying a number of goods to your customers.
Choosing dropship from gladtoshop.com means that you do not have to maintain costly inventories or figure out complex programming codes as that is all done for you. 21cnreplicas takes care of all your day-to-day business processes leaving you plenty of time focus on inventories and sales but most importantly making money from your customers.
Getting started is as easy as 1..2..3
Now you are ready to begin the process of owning your own Internet business. Simply complete the following three steps:

Step 1 Choose the items which you want to order for your customers.

Step 2 Provide your customer's shipping address.

Step 3 After we confirm the completed payment for your dropship order, we will ship the items fast.

Dropship with us enables you to be your own boss with your on Internet company in a matter of hours. We provide you with everything you need to run a profitable Internet company.
In order to prevent any fraudulent activity we always double-check account details especially if the shipping address is different to the billing address.
We never send publicity materials or invoices within the packages to your customers in order to protect your reputation as a reputable vendor. In order to protect the true source of the goods and the price you as the vendor paid for them, 21cnreplicas employs various methods in order to ensure continuous customer loyalty.
If your customers experience any technical difficulties, or want to return goods purchased, they must first contact you as the account holder as well as the vendor of their purchased goods.
Please note that any import taxes incurred must be paid to the courier upon delivery of the goods. Therefore when using dropship, your customers will be expected to pay these taxes.
Please note it's your responsibility as the 21cnreplicas buyer/ dropship vendor to be knowledgeable in all taxes and inform your customers in advance. 21cnreplicas  accepts ZERO responsibility for providing tax information relevant to your country, although of course we will do whatever we can to help you minimize the tax burden if you have special packing/declaration instructions.